What's not to like about combining the cost savings of VoIP with the added mobility of WiFi?
But reliability is the true measure of this technology. . . Sometimes it works; other times it doesn't. You can save yourself a lot of anguish and user backlash by going with WiFi products that adhere to the 802.11e standard.
Unlike previous WiFi standards that were optimized for high-speed data, "e" understands the nuances of handling voice. Its Quality of Service (QoS) features ensure that VoIP packets are processed with higher priority than routine data, eliminating the chance of packet collisions and retransmissions that disrupt voice conversations.
But QoS is not the whole story. . . the 802.11e standard also includes admission control to limit the number of calls on the wireless network. Both priority packet processing and call admission control provide the reliability users demand.
Just a few things to consider as you transition VoIP calls to your WiFi network. . .
